http://www.newhomeknowhow.com/main/ Offering New Home Sales Training & Marketing insight for the Homebuilding industry. An indispensable resource for homebuilders, new home salespeople, sales managers, marketing managers, real estate agents, and others who support the new home industry. en-us Copyright 2010 Tue, 01 Sep 2009 16:55:07 -0500 http://www.sixapart.com/movabletype/ http://www.rssboard.org/rss-specification New Home Know-how is happy to bring you live streaming video of Jeff Shore's "Tough Market New Home Sales Training".See it RIGHT HERE, tomorrow, Wednesday, September 2nd, beginning at 11am EST.You can also watch it live at http://www.jeffshore.com/blog/live YOU MAY NEED TO REFRESH THE PAGE AT 11:00 AM... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/09/live-new-home-sales-training-w.html http://www.newhomeknowhow.com/main/2009/09/live-new-home-sales-training-w.html Sales Training Video jeff shore new home sales training video Tue, 01 Sep 2009 16:55:07 -0500 If you've toyed with the concept of a mobile campaign or a mobile website, but were turned off by the additional cost or the complexities, there is an option that is fast, simple, and maybe free. Yep, it might be free. NewHomeSource.com is the consumer portal of BHI, and if you're not part of the database, you probably should be. I'm not going to go into a pitch for BHI, but I will say that they are the hub of new home listings on the Internet. One of the under-promoted benefits of being in the BHI database is that... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/08/-if-youve-toyed-with.html http://www.newhomeknowhow.com/main/2009/08/-if-youve-toyed-with.html Marketing Mobile bhi iphone mobile marketing new home source Tue, 04 Aug 2009 12:46:12 -0500 A very common objection I hear when discussing social media for business - "What if a crazy customer gets on these sites and posts a lot of bad things about us?" Okay, fair enough concern. First I want to say that I disagree with the philosophy that there are no crazy customers, and that companies just do a bad job of setting expectations. I understand that the crazy customers do exist. I've met them. And I also understand that it's very difficult, but not impossible, to "set" someone's expectations. They've set their expectations all by themselves; whether or not you... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/07/dont-be-afraid-of-customer-cri.html http://www.newhomeknowhow.com/main/2009/07/dont-be-afraid-of-customer-cri.html Internet Marketing Sales Management Customer Criticism Customer Feedback Facebook Social Media Thu, 09 Jul 2009 20:03:53 -0500 ... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/06/video-a-prerequisite-to-master.html http://www.newhomeknowhow.com/main/2009/06/video-a-prerequisite-to-master.html Sales Management Sales Training Video New Home Sales Training Practice Role Playing Fri, 26 Jun 2009 08:31:59 -0500 ... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/06/communication-card-or-registra.html http://www.newhomeknowhow.com/main/2009/06/communication-card-or-registra.html Sales Training Follow-Up Registration Card Tue, 09 Jun 2009 08:55:15 -0500 One of the most powerful sales tools some salespeople overlook is their personality. Your personality is a key influence to a sale. It is proven that people buy from people they like, trust, and have confidence in. So each day that you are at work you must wake up, brush off that personality, check your attitude, and go to work as if you don't have a problem in the world. You must have your game on! When a prospect walks in the door or calls on the phone, you must be ready to get your game on. After all, it's... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/06/great-sales-personalities-grea.html http://www.newhomeknowhow.com/main/2009/06/great-sales-personalities-grea.html Sales Training Rapport Sales Personality Mon, 08 Jun 2009 09:51:51 -0500 ... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/05/internet-marketing-deja-vu.html http://www.newhomeknowhow.com/main/2009/05/internet-marketing-deja-vu.html Commentary Internet Marketing Internet Marketing Objections Wed, 20 May 2009 20:28:28 -0500 ... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/05/email-ettiquette.html http://www.newhomeknowhow.com/main/2009/05/email-ettiquette.html Internet Sales Training communication email ettiquette follow-up Wed, 13 May 2009 23:26:46 -0500 Are you someone who consistently goes the extra mile and routinely over delivers on your promises? It's rare these days, but I've found it to be the hallmark of successful new home salespeople who know that exceeding expectations helps them stand above the crowd. Almost by force of habit successful salespeople just do more. As a result they not only sell more homes but earn more income and become more self-confident, more self-reliant and more influential with those they come in contact with. During your career as a new home salesperson you will be asked to do things that... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/05/exceed-expectations.html http://www.newhomeknowhow.com/main/2009/05/exceed-expectations.html Personal Development Sales Training Customer Expectations Customer Relationship Going the Extra Mile Thu, 07 May 2009 10:19:17 -0500 Every Tuesday and Wednesday night, I watch the greatest show on television right now. You guessed it: American Idol.The other night, as I fast-forwarded through Paula Abdul's comments so that I could hear Simon's, I came to a realization: most people aren't concerned with what Paula has to say. Why is that? Most of her comments consist of generic praise (e.g. "All you can do is the best you can do"). The advice she gives the contestants will not make them better. (The same can be said of Randy. He may say that someone's performance was 'pitchy,' but rarely is... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/04/what-kind-of-american-idol-jud.html http://www.newhomeknowhow.com/main/2009/04/what-kind-of-american-idol-jud.html Personal Development Sales Management Constructive Criticism Critiques Positive Feedback Praise Sales Coaching Sun, 26 Apr 2009 13:11:11 -0500 Jeff Shore was kind enough to sit down and talk to us for a bit about a variety of challenges facing new home salespeople and sales managers. Below is the first of many topics to come.A timely topic for Sales Managers coaching their teams, Jeff discusses why "training" goes beyond education - how real lasting improvement comes from internal motivation, and how to tap into it. The former national sales director for Kaufman and Broad (now KBHome), Jeff Shore began his homebuilding career as a sales representative in Northern California in 1987. Later he served in a corporate position,... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/04/video-jeff-shore-interview-why.html http://www.newhomeknowhow.com/main/2009/04/video-jeff-shore-interview-why.html Personal Development Sales Management Video Education Motivation New Home Sales Training Thu, 16 Apr 2009 09:03:18 -0500 ... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/04/the-power-of-the-pipeline.html http://www.newhomeknowhow.com/main/2009/04/the-power-of-the-pipeline.html Sales Training Follow-Up New Home Sales Training Pipeline Mon, 13 Apr 2009 11:36:52 -0500 The trend towards the heavy use of social technologies in undeniable. More and more home builders are realizing the opportunity to build relationships with their prospects sooner, and save money on marketing at the same time. However, the world of social media is a big leap for the new user. There's lots of new tools, rules, and slang to confuse those who're not sure where to start. For this reason, I put together a thorough overview defining social technologies, how they're changing consumer behavior and expectations, and why its important for companies to use the tools available to them. The... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/03/social-media-for-homebuilders.html http://www.newhomeknowhow.com/main/2009/03/social-media-for-homebuilders.html Internet Marketing Facebook Flickr LinkedIn Social Media Social Networking Social Technologies YouTube Mon, 23 Mar 2009 08:06:20 -0500 ... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/03/video-the-post-model-conversat.html http://www.newhomeknowhow.com/main/2009/03/video-the-post-model-conversat.html Sales Training Video Discovery New Home Sales Training Post-Model Wed, 11 Mar 2009 07:49:34 -0500 ... Click headline for the rest of the entry. http://www.newhomeknowhow.com/main/2009/03/lead-people-to-minor-decisions.html http://www.newhomeknowhow.com/main/2009/03/lead-people-to-minor-decisions.html Sales Training Closing New Home Sales Training Tie Downs Trial Close Mon, 02 Mar 2009 08:46:09 -0500